When contacting us you will speak with an experienced person who has intimate knowledge of all our accommodation and surrounding area, as well as of what each of our destinations has to offer. By understanding your needs and expectations, we will be able to propose to you the most suitable options, that really meet your holiday criteria. Think of us as your Personal Travel Assistant, and you will really enjoy the safety and comfort of being able to reach us at all times. Our role is to respond to your requests, anticipate your holiday needs and, in time, get to know your tastes and preferences.

We will handle every planning aspect of your holiday and can tailor all of the travel, staffing and logistical aspects to your specifications, ensuring that everything will be ready, just as you asked, by the time you are met by your Concierge upon arrival at your destination.

In your final confirmation/itinerary sent by Authentic Crete four to three weeks prior to your arrival in Crete, you will find separate boxes that you can fill in, where you can let us know of everything that you would like us to arrange before your arrival. There is practically no limit to what we can arrange for you. From luxury rental vehicles and helicopter transfers to beauty treatments and personal trainers, or a birthday party for that special day that happens to be during your holiday!

Below is a list of services we usually arrange for our guests, but if your wish is not on the list, don’t be afraid to ask!

  • Vehicle rentals
  • Airport transfers
  • Chauffeurs
  • Private jet and helicopter transfers
  • Yacht and boat charters
  • Private Chef and Host services
  • Child care
  • Cultural visits
  • Pre-arrival shopping services
  • Massage and beauty treatments
  • Personal trainers & Yoga classes
  • Personal security services
  • Restaurant reservations
  • Event organizations
  • Gourmet food and wine supply

Our concierge will meet you at your point of arrival or your accommodation.
Once you have settled in, he/she will be on hand at all times of the day to assist you with everything you may need.
You will never feel alone during your stay with us, except when you want to, of course.